All of our products are genuine and sourced directly from the manufacturers.
Many products found online are old stock, counterfeit or in some cases stolen.
If the price seems too good to be true, it normally is!
All our products are guaranteed to be the real deal, purchased recently and directly from the manufacturers.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at email@example.com.
Damages and issues;
Please inspect your order upon receipt and contact us immediately in the unlikely event that the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and correct the problem in a timely manner.
Why not visit the salon?
Your hair matters to you. We get it. And if it matters to you, it matters to us. Our talented and passionate team can create every type of look for every type of occasion in a friendly and relaxed environment in the heart of Marylebone. We also offer beauty services, a blow dry bar and Club Atherton Cox, our fixed-price service.
Delivery Policy & Charges
All orders received by 3.30pm Monday-Friday will be dispatched on the same day.
Orders received after 3.30pm or at weekends will be dispatched the next working day (Mon - Fri)
Free 2-4 day delivery on orders over £35.00.
Delivery charges on orders under £35.00 to the UK will be charged at £3.99 for 2-4 day delivery & £5.99 for 24-48hr delivery.
Delivery to outside the Uk will be charged at Royal Mail cost